At Oshi Greens, we understand that plans may change. This Cancellation Policy outlines the terms under which you can cancel your order.

1. Order Cancellation by Customer

  • Orders can be cancelled within 12 hours of placing the order or before the order is shipped, whichever is earlier.

  • Once an order has been dispatched or shipped, it cannot be cancelled.

2. How to Cancel an Order

To cancel your order, please contact us with your Order ID:

📧 Email: oshigreens@gmail.com
📞 Phone: 9034200500

Our support team will confirm the cancellation status.

3. Refund for Cancelled Orders

  • If the order is successfully cancelled before dispatch, a full refund will be initiated.

  • Refunds will be processed to the original payment method within 5–7 business days, depending on your bank or payment provider.

4. Non-Cancellable Orders

The following orders cannot be cancelled:

  • Orders that have already been shipped

  • Customized or special-order products

  • Bulk or wholesale orders (if applicable)

5. Cancellation by Oshi Greens

Oshi Greens reserves the right to cancel an order in the following cases:

  • Product unavailability

  • Pricing or listing errors

  • Payment issues

  • Suspected fraudulent activity

In such cases, a full refund will be issued without any deductions.

6. Return vs Cancellation

  • Cancellation applies before dispatch.

  • For shipped products, please refer to our Return & Refund Policy.

7. Contact Information

For cancellation-related queries, please contact:

Oshi Greens
📧 Email: oshigreens@gmail.com
📞 Phone: 9034200500
📍 Address: SCO#1, Street#1, Shakti Nagar, Jhajjar Road, Near Swastik Hospital, Bahadurgarh – 124507, Haryana, India